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Operations Supervisor

Owens & Minor Distribution Inc.

This is a Full-time position in Allentown, PA posted April 29, 2021.

At Owens & Minor, our Mission is simple: empowering our customers to advance healthcare.

Our teammates continue to play an essential role in the global fight against COVID-19 by working to ensure our healthcare customers have what they need, when they need it, enabling them to focus on the critical task of providing patient care.

As a Fortune 500 company with over 15,000 teammates in over 70 countries, Owens & Minor remains laser-focused on delivering on our Mission throughout COVID-19 and beyond.

Our $9-billion business includes our Global Solutions and Global Products segments, with core offerings structured across three pillars of excellence: Products, Services, and Distribution.Our people are the power that propels us.

As we continue to navigate unprecedented circumstances, teammate safety remains our top priority, and all of our facilities have implemented enhanced safety and sanitation protocols.

Just as our teammates are dedicated to empowering healthcare around the world, Owens & Minor is dedicated to providing the kind of culture and benefits that empower teammates to grow their careers and enjoy the rewarding work they do every day.Owens & Minor benefits are applicable to Full Time Regular and Permanent Teammates, and include:Medical, dental, and vision insurance, available on first working day401(k), eligibility after 30 days of employmentEmployee stock purchase planTuition reimbursementDevelopment opportunities to grow your career with a global companyJob Summary:Coordinates and leads Distribution Center operations activities within assigned functions, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives.2nd shift: Monday-Friday OR Sunday-Thursday; 1pm-3pm start time (8hr shift & OT as needed)Compensation: $70,000-$80,000 (based on experience)Responsibilities:Directs Operations activities and teammates for one or more functions within a Distribution Center (DC).Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s).Provides proactive performance feedback to teammates within assigned functions, assisting teammates, providing coaching and corrective action where needed.Oversees assigned functions’ training, ensuring teammates receive appropriate training for their assigned job functions.

Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent.Works with Operations leadership to execute initiatives to improve DC metrics that drive financial performance.Recommends expenses and capital investments for assigned functions.Responsible for achievement of assigned functions’ Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.Makes recommendations and implements customer service for assigned functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries.

Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed.Supports and implements the conversion of new customers at the DC to ensure successful implementation of new business.Supervises assigned functions’ adherence to company developed SOP’s / WI’s for warehouse management and transportation.Supports the monitoring and reporting of assigned functions’ performance, assisting with implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.).

Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations.Requirements:Bachelor’s degree preferred3 or more years of professional supply chain or warehouse operations experience exhibiting leadership capability, preferably within the healthcare/medical/medical device industryKnowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.Financial acumen including prior profit and loss responsibilities.Ability to work fast and effectively within a matrix environment.Demonstrated leadership potential and people management skills with an ability to lead, coach and mentor all levels of teammates.Proven team building skills, both internal and external, with the ability to motivate and direct the work of others.Excellent communication and interpersonal skills with an ability to influence senior level management.Proven ability to analyze and conclude; ability to apply Continuous Improvement Methodologies and to standardize processes across multiple sites and functions.#LI-NBIf you feel this opportunity could be the next step in your career, we encourage you to apply.Owens & Minor is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.Note: Owens & Minor is not accepting unsolicited assistance from search firms for this employment opportunity.

Please, no phone calls or emails.

All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company.

No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.