General Manager

Responsible for the direction, management, and control of operations, sales, employees and budgets at the site. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): • Manage logistics center operations while maintaining customer relationship, ensuring and maintaining direct, productive, and positive relationships among all associates. • Implementing continuous improvement initiatives that reduce cost of operations and improve service level, capacity, productivity and quality. • Managing the inbound and outbound movement of product into and out of the logistics center. • Building and maintaining strong relationships with internal (e.g., finance, HR, quality) and external stakeholders; establishing and maintaining effective relationships with vendors • Creating and implementing continuous improvement initiatives that reduce cost of operations and improve service level, capacity, productivity and quality • Participates in annual Budget preparation and has full P&L responsibility for the distribution center network • Responsible for the hiring, development, and retention of distribution center staff to include the highest quality individuals to support continuous improvement, succession planning and future growth of the business. • Drive operational excellence and best practices to improve quality, service, cost, & safety • Ensure all safety, regulatory, and compliance measures are met within company and global guidelines • Develop, implement, and monitor KPI targets and goals • Ensure a safe working environment through consistent practice of safety programs and procedures • Select and place staff, ensure staff receives training for their job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and organizational objectives are met • Establish and maintain positive employee relations and promote excellent internal communication. Oversee implementation of affirmative action programs as required The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.

Job Requirements:

• Oversee the sales and marketing operations
• Attend product and sales training as requested by sales manager
• Drive sales through local marketing
• Develop local restaurant marketing strategies to maximize sales
• Increase restaurant and retail sales
• Increasing sales and controlling costs in all aspects of restaurant operations
• Lead local store marketing plans including catering sales programs
• Build sales through great guest service
• Develop store sales goals and business plans
• Leading the sales team to achieve sales targets
• Communicate sales schedule for all employees
• Achieve overall store sales goals and service objectives
• Provide ongoing sales training to management, sales, and service staff
• Assist sales with customer service and training on equipment operations/features
• Maintaining overall operations of the restaurant
• Drive profitable store sales by fostering a customer
• Hire employees, drive sales and run the day-to-day business operations
• Hire employees, drive sales and run the day-to-day business operations
• Attend all sales staff meetings and participate in sales activities
• Interview and hire new sales employees