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Resident Advisor

CareLink Community Support Services

This is a Full-time position in Downingtown, PA posted May 28, 2023.

EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.


Residential Counselor

Company: CareLink Community Support Services

For over 60 years, CareLink Community Support Services has been dedicated to helping people with disabilities to live in the community with dignity and independence. Our rehabilitation services and professional staff provide the support that people with serious mental illness, physical disabilities and other developmental challenges need to be active, productive members of their communities.

Location: Downingtown, PA 19335 (Peck and Milford Program)

Sign-On Bonuses for DSP (If applicable):

  • $1,200 for full-time positions 40 hours per week (terms apply)
  • $600 for part-time positions 32 hours per week (terms apply)
  • $400 for PRN positions minimum 32 hours per calendar quarter (terms apply)

Pay Rate: starting at $15.00 an hour (RC), $15.20/hour (PRN) +shift differential for weekends.

Job Type: Full-time/ Part-time

Peck Road Location:

Available Shifts for Direct Support Professionals:

1st Shift (40 hours), Tuesday through Saturday , 8 AM- 4 PM

1st Shift, (32 hours), Friday through Monday, 8 AM- 4 PM

2nd Shift (32 hours), Friday through Monday, 4 PM – 12 AM

PRN-On-Call/As needed- weekday daytime and weekend overnight shifts available

Milford Location:

Available Shifts for Direct Support Professionals:

1st Sunday through Thursday (40 Hours) 8 AM- 4 PM

1st Shift, Friday through Monday (32 Hours) 8 AM- 4 PM

2nd Shift, Friday through Monday (32 Hours) 4 PM- 12 AM

2nd Shift, Sunday through Thursday (40 Hours) 4 PM- 12 AM

PRN-On-Call/As needed- weekday daytime and weekend overnight shifts available


  • Medical, Dental, and Vision insurance
  • Paid time off
  • Holiday pay
  • Bereavement leave
  • 403 (b) retirement plan
  • Long term disability
  • Employee assistance program
  • Basic life insurance and basic AD&D coverage at no cost to employees
  • Voluntary, employee paid benefit plans: Short term disability and Supplemental life insurance and AD&D
  • Referral program
  • Tuition reimbursement

Job Description:

The Direct Support Professional is responsible for promoting recovery, wellness, and self-determination for individuals participating in services by implementing, supporting, and documenting activities that promote recovery. Our DSP is responsible for supporting community integration. The goal of the counselor is to promote the pursuit of independence for all individuals participating in service. The essential functions are established based upon the agency mission, values, and goals.

Qualifications of the Direct Support Professional:

  • High School diploma or General Equivalency diploma or Certified Nursing Assistant license required.
  • Bachelor’s degree from an accredited institution and experience working in human services preferred, but not required.
  • Valid state driver’s license required.
  • Willingness to drive agency vehicle as required.
  • Familiarity as a Caregiver and with Mental Health best practices.
  • Must be able to write and speak English in an understandable manner.
  • Ability to prepare meals, perform general housekeeping and maintenance duties.

Essential Functions of the Direct Support Professional:

  • Participate in the development and implementation of service/recovery plans reflecting the individual’s preferences, goals, lifestyles, and interests.
  • Assess, teach, evaluate, and supervise individual’s skills in the areas of daily living, meal planning, housekeeping, career needs, and social, recreational, and community activities.
  • Complete written documentation daily that reflects the individual’s recovery and progress on their goals as well as staff interventions.
  • Support and oversee individuals with medication regimen including PRN medications.
  • Encourage and support individuals in developing positive relationships with family and significant others.
  • Support individuals through modeling, verbal teaching, and/or direct assistance with maintaining cleanliness and orderliness of their individual rooms and their residence.
  • Prepare various foods for individual meals as required.
  • Ensure that any and all dietary considerations are followed. Food shopping must be completed and dietary preferences/concerns will need to be considered.
  • Locate and access community medical resources for individual needs as applicable and as instructed.
  • Take regular responsibility in shift activities, including but not limited to site trash removal, changing linens, making beds, cleaning bathrooms, cleaning common areas which include but are not limited to the living room, kitchen, foyer, dining area, and hallways.
  • Maintain cleanliness of work areas, including assisting with maintenance of the kitchen, common areas, linen closets, medication storage areas, and staff office.
  • Respond appropriately to safety/emergency situations.
  • Drive agency vehicles in a safe manner following the applicable traffic laws for purposes of supporting individuals and/or the program

Physical Demands:

  • Lifting is required. Ability to lift at least a minimum of twenty (20) pounds.
  • Ability to physically assist individuals in personal care.
  • Ability to perform common household cleaning activities that involve: consistent standing, bending, twisting, pushing, pulling, and walking.
  • Ability to shovel snow off of walk-ways, sidewalks, and porches if applicable.