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CTI Education Group

This is a Full-time position in Philadelphia, PA posted April 29, 2021.

Job Description
– 35HR Evening Shift (211332)

– 35HR Evening Shift
– ( 211332 )

Patient Experience Representatives are responsible for proactively rounding on assigned units to triage patient/family/visitor concerns, address patient rights and responsibilities and escalate requests and complaints made by patient/family/visitor to appropriate staff.

Patient Experience Representatives work to create a positive patient experience by meeting and exceeding patient/family expectations and by serving as a liaison between the patient/family and the care team at Temple University Hospital.
High School Diploma or Equivalent (Required)
Bachelors Degree : in related field.

Combination of relevant education and experience may be considered in lieu of degree.
5 Years experience working a in a hospital or healthcare environment (Preferred)
General Experience communicating in Spanish (Bilingual) (Preferred)
Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.

Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team.

Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple University Health System is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.

At Temple Health, your tomorrow is here!

Your Tomorrow is Here!

Temple University Hospital is a nationally respected teaching hospital on Temple University’s bustling Health Sciences Center campus. The hospital provides a comprehensive array of healthcare services both basic and complex to patients from around the corner, across the country and around the world.

As the chief clinical training site for the Lewis Katz School of Medicine at Temple University, the hospital provides a dynamic environment for high-quality care, teaching, and cutting edge research.

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©Temple University Health System, Inc.

Philadelphia, PA.

All Rights Reserved.

Temple Health refers to the health, education and research activities carried out by the affiliates of Temple University Health System (TUHS) and by the Lewis Katz School of Medicine at Temple University.

TUHS neither provides nor controls the provision of health care.

All health care is provided by its member organizations or independent health care providers affiliated with TUHS member organizations.

Each TUHS member organization is owned and operated pursuant to its governing documents.