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(PA) Call Center Rep – Local Remote – $16.50

A-Line Staffing Solutions

This is a Full-time position in Pittsburgh, PA posted July 19, 2021.

We are looking for a Customer Call Center in Downtown Pittsburgh, PA.

This will start off Remote during the Covid-19 Pandemic. MUST be local to the Downtown Area.

Will eventually bring back in office once considered safe. No Parking onsite so public transport is best option.

M – F: 8 Hour Shift between 8 AM – 9 PM (30 – 40 Hours) +OT when requested.

Pay: $16.50 / 17.25 for Bilingual: Spanish

Call Center Requirements:

MUST have 1+ Years of Customer Service experience.

MUST be able to score 30 WPM on the Typing Test.

Call Center experience is a PLUS!

Call Center Description:

As a Benefit Customer Service Representative you will have the rewarding opportunity to help our client members through the enrollment process, and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service. You will start out on one client, and with dedication to our clients, you will be cross trained to provide assistance on multiple clients. You will spend your day either on the phone, or providing assistance through webchat conversations and email. We provide superior service center environment in professional buildings where you will be recognized for your dedication.
During our busy season you will be expected to work a 40 hour week and overtime when requested. During our off season, your hours will fluctuate between 30 to 40 hours depending on client need.

?If you are interested, please contact Chin Yang at A-Line Staffing.Thank you!

Job Requirements:

Call Center Requirements:

MUST have 1+ Years of Customer Service experience.

MUST be able to score 30 WPM on the Typing Test.

Call Center experience is a PLUS!