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Construction General Manager

Re-Bath & More

This is a Full-time position in West Chester, PA posted April 7, 2021.

nn Re-Bath is a fast growing, bathroom remodeling company.

We need a General Manager with excellent communication skills, experience, and savvy to manage a growing team.nnnnTo thrive in this role, you’ll need to be self-motivated, work with and lead a team, communicate well, and be highly organized.

We are looking for an individual who isn’t afraid to work really hard.

Experience in the construction industry is a plus.

The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.nn nn RESPONSBILITIES AND TASKS (Essential Functions): Personnel Management nnRecruiting, Training and Managing all local employeesOversee scheduling and team compositionPromote a positive, productive, respectful, and fun team environmentOrganize and conduct monthly safety meetings with staffOrganize and facilitate weekly meetings to share important updates, review recent performance, track progress on quarterly goals, and identify/discuss/solve any issuesnn Operations & Administration nnReview sales, contract, and installation documents with sales & production staff to ensure project feasibility, contract fulfillment, and compliance with various policies and regulations.Facilitate, guide and assist in the sales and production processesManage the payroll processWith the assistance of the sales and production staff, ensure finance application process is fulfilled to ensure timely ordering and closeout of projects.QuickBooks
– Customer data entry, customer payments, customer invoices, accounts payable (review vendor invoices).Relay feedback between Production department and Sales department to increase efficiencies and improve customer experienceMonitor monthly reports to ensure minimum required numbers are met (Profit & Loss: Gross Profit and Net Profit)nn Customer Experience nnCommunicate with sales and production staff to discuss customers’ expectationsOversee quality control on installations with production staffMonitor and manage customer satisfaction and issue resolutionField and respond to after-hours calls from answering servicenn Facilities & Resource Management nnEnsure employees have necessary resources to complete their jobs(Facility/Vehicle/Equipment maintenance, office supplies, install supplies, and inventory requirements)Oversee inventory control with production staff to ensure efficient use and reduce held inventoryCommunicate with vendors and subcontractors to optimize quality, delivery, and cost of goods provided (Supply Chain Management)Use Re-Bath product ordering system and other vendor systems (Ferguson, Onyx, etc.) to order materials with production staff to ensure timely delivery for scheduled jobsnn ADDITIONAL DUTIES AND RESPONSIBILITIES nnMaintain a high level of customer service, perception, and satisfactionFast turnaround of customer requestsAbility to work in a team and communicate effectivelyAttend and participate in weekly Sales Meetings conducted by VP of SalesBe involved with local construction groups to build relationships within the construction industry (NARI, Chamber of Commerce, etc.)nn MINIMUM EXPERIENCE AND EDUCATION nnBasic business knowledgeSolid experience delivering customer serviceBasic accounting skills with a high degree of accuracyExperience managing a busy work scheduleHigh School Diploma2 Years Management Experiencenn nnnn PREFERRED EXPERIENCE AND EDUCATION nnCollege DegreePrior management in construction or home remodeling industrynn WORKING CONDITIONS/PHYSICAL REQUIREMENTS: nnSitting 80% (in the office, client’s homes)Standing/walking 20%Moderate noise levels from office equipment.Minimum lifting requirements of 45 pounds (will need to help receive deliveries)Frequent client and interoffice personnel interaction; heavily dependent on excellent customer interaction.Hearing – Must be able to hear telephonic equipment and comfortably communicate with clients and others by telephone and in person.Near Vision
– The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.nn PERFORMANCE STANDARDS (SUCCESS FACTORS) : nnAdhere to company core valuesGrowth MindsetPositive Can Do AttitudeDo the Right Thing instead of the Easy Thingnn Medical Insurance, 401(k) with company match, PTO, Paid Holidays and a company vehicle is provided!