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Vybe Urgent Care

This is a Full-time position in Bensalem, PA posted April 29, 2021.


vybe urgent care is Philadelphia’s leading independent urgent care provider delivering care to adults and children in Philadelphia, Delaware, and Bucks Counties. Open 7 days a week, vybe delivers an affordable and convenient alternative to long emergency room wait times and the limited hours of family physicians. In addition to welcoming walk-ins, vybe offers a telemedicine service for those who wish to see a clinician online. vybe accepts major insurance plans and provides a comprehensive range of urgent care services such as illness and injury treatment, digital x-rays, EKGs, lab testing, physicals, immunizations, and occupational medicine. Find the medical care you need with the convenience you want at vybe urgent care locations throughout the Philadelphia area.


The Medical Receptionist position is an integral part of the vybe urgent care team. This is an exciting position for the right candidate in an Urgent Care environment. Will greet patients on arrival, assist with registration, obtain identification and insurance information, place patient in room, and assist the patient upon completion of visit. Also will provide excellent phone customer service.

Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fact-paced environment with the ability to multitask.

We are looking for candidates who are genuinely excited to help others. They’re patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don’t have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential.


  • Answer high volume of incoming billing calls in prompt courteous manner with a positive attitude to help the patients.
  • Make outbound phone calls to follow up on patient voicemails.
  • Provide patients with accurate and complete information by utilizing athena with knowledge and confidence.
  • Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs.

JOB REQUIREMENTS (Knowledge, Skills and Abilities):

  • Proven patient support experience
  • Strong phone skills, including active listening while researching the patient’s account
  • Familiarity with healthcare practices
  • Excellent communication skills
  • Ability to work independently with minimal supervision


  • A minimum of a high school diploma is required.
  • Prefer a minimum of 6 months or more patient customer service in a physician or specialty practice setting
  • Experience on EMR, especially athenaNet is preferred


  • Competitive salary
  • Generous employer contribution towards employee medical and vision benefits
  • Free employee dental insurance coverage
  • Free short-term disability benefits
  • Free life insurance
  • 401(k) Plan
  • Causal dress code

vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above job description has been written to indicate the general nature and level of work performed by employees within this classification, It is not written to be inclusive of all duties, responsibilities and qualifications required ofemployees assigned to this job.