This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

Pursue your happiness! Your next job is here!

To post a job, login or create an account |  Post a Job

Intuit: Remote Credentialed Tax Accountant

Intuit

This is a Full-time position in Lancaster, PA posted February 17, 2021.

OverviewAre you a credentialed CPA, EA, or practicing attorney?

Or do you have a minimum 3 season of paid Tax Preparation experience with a minimum of 30 tax returns per tax year?

If you& #39;Re one of tax professionals, we need you to help our customers complete their taxes using TurboTax.

You& #39;Ll advance our goal of & Quot;Powering Prosperity Around the World& Quot; by providing expert guidance and explanations of tax and technical terms to our customers.

You& #39;Ll also play animportant role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you& #39;Ll bring* Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws* Must possess or be able to obtain any related State licenses, certificates, permits or bonds* Must possess active PTIN (Preparer Tax Identification Number)* 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software* Working knowledge of Circular 230* Audit experience a plus (IRS and state tax authorities)* Proficient with technology; solid knowledge of computer operations and software* Must have (or be willing to obtain) a dedicated hardwired internet connection* Strong customer service skills ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring* Excellent verbal and written communication skills* Ability to work in a fast-paced environment with minimal supervision* Critical thinking, problem solving, research skills and determination* Bilingual (English/Spanish) communication skills (written & Amp; spoken) a plusFor internal use: tstHow you will lead* This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers* Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product/software inquiries, and 3) Tax calculations* Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation* Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language* Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries* Document customer interactions